| Customization: | Available |
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| After-sales Service: | 24 Hours After-Sale Service |
| Warranty: | 1 Year |
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Welcome to our made in china's website! As a specialized exporter of mechanical equipment, we pride ourselves on our commitment to innovation, boasting numerous proprietary patents, as well as holding certifications for our quality management system and CE compliance. These recognitions not only affirm our technical prowess and product excellence but also reflect our unwavering dedication to achieving greatness.
Q: How is your quality control?
A: Our entire production process undergoes regular inspection and strict quality control. Every complete machine is tested to ensure it works perfectly before leaving the factory. Our machines have passed the CE Certificate, meet European and American standards, and have been exported to more than 100 countries.
Q: What is your delivery time?
A: Generally, if the goods are in stock, the delivery time is about one week. If the goods are not in stock, the delivery time is 3-5 working days, depending on the quantity ordered.
Q: Can you arrange transportation for me?
A: Certainly, we offer EXW, FOB, and CIF services for foreign trade. Urgent requirements can be met with air freight options.
Q: Q3: How is the packing of the CO2 laser marking machine?
A: The packing includes:
Water-proof plastic film with foam protection at each corner.
Solid seaworthy wood box with steel belts.
Space-saving design for efficient container loading.
Q: What after-sale services do you provide?
A: We offer complete machine operation instruction manuals and videos, along with on-site training services. Our after-sale support includes 24/7 online technical support with 30 technicians available to assist you.
Q: What's the packaging like?
A: Our packaging consists of three layers: a wood craft case for outer protection, foam cushioning to prevent shaking during transit, and thick plastic bags for waterproofing.
Q: How do I install and operate the machine?
A: Detailed installation instructions are provided in the user manual. Simply assemble the laser path column and connect the monitor to the computer. We provide a CD containing original marking software and online videos for basic operations. Additionally, a software operation manual is included for mastering laser marking techniques. Our online after-service team is available 24/7 to address any queries.
Q: How can I ensure the machine meets my needs?
A: Send us details such as material photos, marking speed and size requirements, and our team will promptly assist you in selecting the most suitable machine.
Q: Can I receive a discount?
A: Quality is paramount, and while we do not offer discounts, we provide options such as simpler basic versions tailored to specific applications. Contact our sales team for further information.
Q: How do you maintain your quality standards?
A: Our production process includes four-stage checks, ensuring quality from metal parts to optical components and adherence to CE, FDA, and IEC standards. With Inter Laser, you can expect unquestionably reliable machines, deserving of your investment.
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